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Dosn't work Word Web Apps and PowerPoint Web Apps

I have Sharepoint 2010 RTM Standart and installed Web Apps.

I configured  service - applications

But, If I click open Word document, else I get error Word Web App can not open the document for viewing ....

It's LOG

08/02/2010 13:39:20.34  w3wp.exe (0x289C)                        0x0FF4 Office Web Apps                Office Web Apps common         f9xt Medium   LogId 'F5b0b4c400bb340dca0ec65c77d54436bm1a1b0745fb59458393a39beab715215bmbb24cf7e1afa4740807db28f37f1f130m' has item url: /Shared Documents/Test.docx 36aa8b5a-1b7c-4392-85fa-233f72e4921d
08/02/2010 13:39:20.34  w3wp.exe (0x289C)                        0x0FF4 SharePoint Foundation          Monitoring                     b4ly High     Leaving Monitored Scope (EnsureListItemsData). ???м? ??????????=5,47875887615684 36aa8b5a-1b7c-4392-85fa-233f72e4921d
08/02/2010 13:39:20.36  w3wp.exe (0x289C)                        0x0FF4 SharePoint Foundation          Monitoring                     b4ly Medium   Leaving Monitored Scope (Request (GET:http://localhost/_layouts/WordViewer.aspx?id=/Shared%20Documents/Test.docx&Source=http%3A%2F%2Fwin%2Dmhc5usc3k94%3A33980%2FShared%2520Documents%2FForms%2FAllItems%2Easpx&DefaultItemOpen=1)). ???м? ??????????=28,6810317867 36aa8b5a-1b7c-4392-85fa-233f72e4921d
08/02/2010 13:39:20.42  w3wp.exe (0x289C)                        0x0FF4 SharePoint Foundation          Monitoring                     nasq Medium   Entering monitored scope (Request (GET:http://localhost/_layouts/WordViewerFrame.aspx?d=F5b0b4c400bb340dca0ec65c77d54436bm1a1b0745fb59458393a39beab715215bmbb24cf7e1afa4740807db28f37f1f130m&source=http%3A%2F%2Fwin%2Dmhc5usc3k94%3A33980%2FShared%2520Documents%2FForms%2FAllItems%2Easpx)) 
08/02/2010 13:39:20.42  w3wp.exe (0x289C)                        0x0FF4 SharePoint Foundation          Logging Correlation Data       xmnv Medium   Name=Request (GET:http://localhost/_layouts/WordViewerFrame.aspx?d=F5b0b4c400bb340dca0ec65c77d54436bm1a1b0745fb59458393a39beab715215bmbb24cf7e1afa4740807db28f37f1f130m&source=http%3A%2F%2Fwin%2Dmhc5usc3k94%3A33980%2FShared%2520Documents%2FForms%2FAllItems%2Easpx) 77d0ee25-9c55-4b89-98a6-80f424c40fa6
08/02/2010 13:39:20.44  w3wp.exe (0x289C)                        0x0FF4 SharePoint Foundation          Logging Correlation Data       xmnv Medium   Site=/ 77d0ee25-9c55-4b89-98a6-80f424c40fa6
08/02/2010 13:39:20.44  w3wp.exe (0x289C)                        0x0FF4 SharePoint Foundation          Monitoring                     b4ly Medium   Leaving Monitored Scope (Request (GET:http://localhost/_layouts/WordViewerFrame.aspx?d=F5b0b4c400bb340dca0ec65c77d54436bm1a1b0745fb59458393a39beab715215bmbb24cf7e1afa4740807db28f37f1f130m&source=http%3A%2F%2Fwin%2Dmhc5usc3k94%3A33980%2FShared%2520Documents%2FForms%2FAllItems%2Easpx)). ???м? ??????????=11,4494583320356 77d0ee25-9c55-4b89-98a6-80f424c40fa6
08/02/2010 13:39:20.59  w3wp.exe (0x289C)                        0x0550 SharePoint Foundation          Monitoring                     nasq Medium   Entering monitored scope (Request (GET:http://localhost/_vti_bin/docdatahandler.ashx?d=F5b0b4c400bb340dca0ec65c77d54436bm1a1b0745fb59458393a39beab715215bmbb24cf7e1afa4740807db28f37f1f130m&z=BB24CF7E-1AFA-4740-807D-B28F37F1F1301&type=sl&ui=ru-RU)) 
08/02/2010 13:39:20.59  w3wp.exe (0x289C)                        0x0550 SharePoint Foundation          Logging Correlation Data       xmnv Medium   Name=Request (GET:http://localhost/_vti_bin/docdatahandler.ashx?d=F5b0b4c400bb340dca0ec65c77d54436bm1a1b0745fb59458393a39beab715215bmbb24cf7e1afa4740807db28f37f1f130m&z=BB24CF7E-1AFA-4740-807D-B28F37F1F1301&type=sl&ui=ru-RU) e6b49218-4f27-4b8f-a65c-3bde4f1a6658
08/02/2010 13:39:20.59  w3wp.exe (0x289C)                        0x0550 SharePoint Foundation          Logging Correlation Data       xmnv Medium   Site=/ e6b49218-4f27-4b8f-a65c-3bde4f1a6658
08/02/2010 13:39:20.61  w3wp.exe (0x289C)                        0x0550 Office Web Apps                Office Viewing Architecture    vjyu Medium   Librarian.BeginGetItem(F5b0b4c400bb340dca0ec65c77d54436bm1a1b0745fb59458393a39beab715215bmbb24cf7e1afa4740807db28f37f1f130m, Silverlight, docdata.xml) e6b49218-4f27-4b8f-a65c-3bde4f1a6658
08/02/2010 13:39:20.61  w3wp.exe (0x289C)                        0x0550 Office Web Apps                Office Viewing Architecture    vkau Medium   ViewStore.BeginGetItem(F5b0b4c400bb340dca0ec65c77d54436bm1a1b0745fb59458393a39beab715215bmbb24cf7e1afa4740807db28f37f1f130m, Silverlight, docdata.xml) e6b49218-4f27-4b8f-a65c-3bde4f1a6658
08/02/2010 13:39:20.61  w3wp.exe (0x289C)                        0x0550 Office Web Apps                Office Viewing Architecture    vkaw Medium   ViewStore.SetCompleted(F5b0b4c400bb340dca0ec65c77d54436bm1a1b0745fb59458393a39beab715215bmbb24cf7e1afa4740807db28f37f1f130m, Silverlight, docdata.xml) - status = ConversionError e6b49218-4f27-4b8f-a65c-3bde4f1a6658
08/02/2010 13:39:20.61  w3wp.exe (0x289C)                        0x0550 Office Web Apps                Office Viewing Architecture    vjzo Medium   Librarian.SetCompleted(F5b0b4c400bb340dca0ec65c77d54436bm1a1b0745fb59458393a39beab715215bmbb24cf7e1afa4740807db28f37f1f130m, Silverlight, docdata.xml) - status = ConversionError e6b49218-4f27-4b8f-a65c-3bde4f1a6658

 

7 Answers Found

 

Answer 1

Hi,

The Office web  apps are not activated for PPT:

Microsoft.Office.Web.Common.BadCanaryConfigurationException: This feature is not activated for the site collection.   

Is Word and Excel opening as View in Browser and Edit in Browser?  - sharepoint  2010, is this SharePoint foundation?  SharePoint Foundation would have no Excel services, when we install office web applications we install our own version of Excel service to view and edit in browser ability.  I am surprised those are working.  If they are, then the PowerPoint services are not started.  Visio Services is not installed with office web apps.

Check this site for the steps in the User Interface or you can utilize the PowerShell scripts:

http://technet.microsoft.com/en-us/library/ee837418.aspx  

I wasn't sure if you had existing or new sites on the SharePoint, here is a link for either one:

http://technet.microsoft.com/en-us/library/ff431687.aspx

In addition to the previous sections, one of the following sections will apply to your specific Office Web apps  deployment:

Install and configure Office Web Apps on an existing stand-alone SharePoint serverInstall and configure Office Web Apps on a new stand-alone SharePoint serverInstall and configure Office Web Apps on an existing SharePoint server farmInstall and configure Office Web Apps on a new SharePoint server farm

Hope this helps, please let us know how this goes.

 

Regards.

Shafaquat Ali.

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Answer 2

Hi,

Office Web Apps

is activated on all site collections.

Word, Excel and Power Point serices is runing.

 but document is not open

Sergey A Belskiy - Team Leader of developers, DEV-pro || My blog || My twitter || My space || My video
 

Answer 3

But Exel is works :).

And my Powerpoint web  apps is works too.

Word apps  dosn't work  :(

What's wrong?

Sergey A Belskiy - Team Leader of developers, DEV-pro || My blog || My twitter || My space || My video
 

Answer 4

I try this script

$e = Get-SPServiceApplication | where {$_.TypeName.Equals("Word Viewing Service Application")}
$e.WordServerIsSandboxed = $false
$e.WordServerIsSandboxed

#(Please use the below script for PowerPointServiceApplication - You need to enter "Y" for the answer of each cmd)
Get-SPPowerPointServiceApplication | Set-SPPowerPointServiceApplication -EnableSandboxedViewing $false
Get-SPPowerPointServiceApplication | Set-SPPowerPointServiceApplication -EnableSandboxedEditing $false

In the server’s c:\windows\system32\inetsrv\config\applicationHost.config
Add the line below in the end of the dynamicTypes.
<add mimeType=”application/zip” enabled=”false” />

IISRESET

But script $e.WordServerIsSandboxed = $false dosn't work. I have error.

 

Answer 5

08/02/2010 15:14:14.51  w3wp.exe (0x0C20)                        0x0DBC Office Web Apps                Office Web Apps common         f9xt Medium   LogId 'F099459eb215e4bf398142a614f926e98m97a68f5dea564172b0b0ec7f42a87e00m19bed6baa16e45e2ae5b50f2302b5e27m' has item url: /Shared Documents/test1.docx 0043d085-d8ec-4f0b-934d-d8f11c17b721
08/02/2010 15:14:14.53  w3wp.exe (0x0C20)                        0x0DBC SharePoint Foundation          Monitoring                     b4ly High     Leaving Monitored Scope (EnsureListItemsData). ???м? ??????????=8,54474760632295 0043d085-d8ec-4f0b-934d-d8f11c17b721
08/02/2010 15:14:14.54  w3wp.exe (0x0C20)                        0x0DBC SharePoint Foundation          Monitoring                     b4ly Medium   Leaving Monitored Scope (Request (GET:http://it-club.in.ua:80/_layouts/WordViewer.aspx?id=/Shared%20Documents/test1.docx&Source=http%3A%2F%2Fit%2Dclub%2Ein%2Eua%2FShared%2520Documents%2FForms%2FAllItems%2Easpx&DefaultItemOpen=1)). ???м? ??????????=32,5546905232959 0043d085-d8ec-4f0b-934d-d8f11c17b721
08/02/2010 15:14:14.71  w3wp.exe (0x0C20)                        0x0DBC SharePoint Foundation          Monitoring                     nasq Medium   Entering monitored scope (Request (GET:http://it-club.in.ua:80/_layouts/WordViewerFrame.aspx?d=F099459eb215e4bf398142a614f926e98m97a68f5dea564172b0b0ec7f42a87e00m19bed6baa16e45e2ae5b50f2302b5e27m&source=http%3A%2F%2Fit%2Dclub%2Ein%2Eua%2FShared%2520Documents%2FForms%2FAllItems%2Easpx)) 
08/02/2010 15:14:14.71  w3wp.exe (0x0C20)                        0x0DBC SharePoint Foundation          Logging Correlation Data       xmnv Medium   Name=Request (GET:http://it-club.in.ua:80/_layouts/WordViewerFrame.aspx?d=F099459eb215e4bf398142a614f926e98m97a68f5dea564172b0b0ec7f42a87e00m19bed6baa16e45e2ae5b50f2302b5e27m&source=http%3A%2F%2Fit%2Dclub%2Ein%2Eua%2FShared%2520Documents%2FForms%2FAllItems%2Easpx) 879c065d-e60f-4818-955f-4242124c26a9
08/02/2010 15:14:14.71  w3wp.exe (0x0C20)                        0x0DBC SharePoint Foundation          Logging Correlation Data       xmnv Medium   Site=/ 879c065d-e60f-4818-955f-4242124c26a9
08/02/2010 15:14:14.73  w3wp.exe (0x0C20)                        0x0DBC SharePoint Foundation          Monitoring                     b4ly Medium   Leaving Monitored Scope (Request (GET:http://it-club.in.ua:80/_layouts/WordViewerFrame.aspx?d=F099459eb215e4bf398142a614f926e98m97a68f5dea564172b0b0ec7f42a87e00m19bed6baa16e45e2ae5b50f2302b5e27m&source=http%3A%2F%2Fit%2Dclub%2Ein%2Eua%2FShared%2520Documents%2FForms%2FAllItems%2Easpx)). ???м? ??????????=9,8955575589678 879c065d-e60f-4818-955f-4242124c26a9
08/02/2010 15:14:14.92  w3wp.exe (0x0C20)                        0x0DBC SharePoint Foundation          Monitoring                     nasq Medium   Entering monitored scope (Request (GET:http://it-club.in.ua:80/_vti_bin/docdatahandler.ashx?d=F099459eb215e4bf398142a614f926e98m97a68f5dea564172b0b0ec7f42a87e00m19bed6baa16e45e2ae5b50f2302b5e27m&z=19BED6BA-A16E-45E2-AE5B-50F2302B5E272&type=sl&ui=ru-RU)) 
08/02/2010 15:14:14.92  w3wp.exe (0x0C20)                        0x0DBC SharePoint Foundation          Logging Correlation Data       xmnv Medium   Name=Request (GET:http://it-club.in.ua:80/_vti_bin/docdatahandler.ashx?d=F099459eb215e4bf398142a614f926e98m97a68f5dea564172b0b0ec7f42a87e00m19bed6baa16e45e2ae5b50f2302b5e27m&z=19BED6BA-A16E-45E2-AE5B-50F2302B5E272&type=sl&ui=ru-RU) 9f5c2a9d-67bb-45eb-a925-626cf2bb55fe
08/02/2010 15:14:14.92  w3wp.exe (0x0C20)                        0x0DBC SharePoint Foundation          Logging Correlation Data       xmnv Medium   Site=/ 9f5c2a9d-67bb-45eb-a925-626cf2bb55fe
08/02/2010 15:14:14.93  w3wp.exe (0x0C20)                        0x0DBC Office Web Apps                Office Viewing Architecture    vjyu Medium   Librarian.BeginGetItem(F099459eb215e4bf398142a614f926e98m97a68f5dea564172b0b0ec7f42a87e00m19bed6baa16e45e2ae5b50f2302b5e27m, Silverlight, docdata.xml) 9f5c2a9d-67bb-45eb-a925-626cf2bb55fe
08/02/2010 15:14:14.93  w3wp.exe (0x0C20)                        0x0DBC Office Web Apps                Office Viewing Architecture    vkau Medium   ViewStore.BeginGetItem(F099459eb215e4bf398142a614f926e98m97a68f5dea564172b0b0ec7f42a87e00m19bed6baa16e45e2ae5b50f2302b5e27m, Silverlight, docdata.xml) 9f5c2a9d-67bb-45eb-a925-626cf2bb55fe
08/02/2010 15:14:14.93  w3wp.exe (0x0C20)                        0x0DBC Office Web Apps                Office Viewing Architecture    vkaw Medium   ViewStore.SetCompleted(F099459eb215e4bf398142a614f926e98m97a68f5dea564172b0b0ec7f42a87e00m19bed6baa16e45e2ae5b50f2302b5e27m, Silverlight, docdata.xml) - status = ConversionError 9f5c2a9d-67bb-45eb-a925-626cf2bb55fe
08/02/2010 15:14:14.93  w3wp.exe (0x0C20)                        0x0DBC Office Web Apps                Office Viewing Architecture    vjzo Medium   Librarian.SetCompleted(F099459eb215e4bf398142a614f926e98m97a68f5dea564172b0b0ec7f42a87e00m19bed6baa16e45e2ae5b50f2302b5e27m, Silverlight, docdata.xml) - status = ConversionError 9f5c2a9d-67bb-45eb-a925-626cf2bb55fe
 

Answer 6

Hi Sergey,

I am not sure whether your environment is localized.  Please try using ServerObjectType in place TypeName if it localized environment

TypeName - Word Automation Services

ServerObjectType - Microsoft.Office.Word.Server.Service.WordServiceApplication

Thank you,

Sundar - MSFT

 

Answer 7

Hi Sergey,

I am not sure whether your environment is localized.  Please try using ServerObjectType in place TypeName if it localized environment

TypeName - Word Automation Services

ServerObjectType - Microsoft.Office.Word.Server.Service.WordServiceApplication

Thank you,

Sundar - MSFT

This posting is provided "AS IS" with no warranties, and confers no rights.

Hi Sundar.

Sorry, but how?

 
 
 

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