Hey guys,

I'm pretty new to SharePoint, and at the moment, I don't have a lot of privileges to access the higher-level administrative actions that might allow me to try some additional solutions, but I'll share with you what I've done so far and perhaps you can point me in the right direction.

The Problem: We're using SharePoint Server 2007, MOSS 2007, and Designer 2007, all over VM. I'm able to create .aspx files in the Designer, but upon saving, closing, and attempting to re-open these files, I receive the following error:

"The server could not complete your request. Contact your Internet service provider or Web server administrator to make sure that the server has the FrontPage Server Extensions or SharePoint Services installed.

For more specific information, click the Details button.

[OK] [Details]"

Upon clicking Details:

"Below is the message that the server returned. For more information contact your Internet service provider or web server administrator.

soap:ServerServer was unable to process request. ---> Cannot complete this action. Please try again. ---> Cannot complete this action. Please try again."

I'm also unable to attach master pages to the Designer or to a page opened in the Designer. 

I'm sure you guys have seen this before; I've been researching the problem online for a couple of days and have found various solutions to similar issues, but nothing has worked for me thus far.

Attempted Solutions: I have performed the following tasks in an attempt to resolve this issue.

Checked for closed web parts: unfortunately there are no web parts in use on the pages I am trying to access, and thus no errors with any web parts. Cleared IE cache, cleared WebsiteCache, and recycle the App Pool: while helpful, this "witch's brew" of SP fixes did not resolve the issue. Checked the logs in the 12 hive: did not see anything new with regard to my attempts to access the files on the server (although admittedly I may have been looking at the wrong logs/in the wrong place). Attempted to open master page files through URL access via the Master Page and Page Layout Gallery: attempting to do so results in an error message indicating that no appropriate application was found to open the page.

What Does Work: I can create and re-open HTML files. Checking files in and out appears to work normally. Saving files to the server also works, they just can't be opened in the Designer afterward; these files are viewable via URL/Content Dashboard.

Possible (Untried) Fixes: I did find a hotfix provided by Microsoft that may fix the above Gallery issue (mentioned in Attempted Solutions), but I lack the privileges to apply this hotfix on the VM.

 

Your questions, thoughts, and comments are appreciated.

--SurlyP